Clients may not use our services to send out multiple unsolicited e-mails. Nor may they send out multiple unsolicited e-mails advertising any content on our servers via other service or hosting providers. Any client caught spamming will have their hosting account(s) terminated immediately.
FTP access must not be given to search engine optimisation companies.

Customers may only use email-autoresponders with the expressed permission of 'mouseklix'. This includes automatic responses to email forms and use of the autoresponder facility built into the virtual server control panels.

Web sites remain the property of 'mouseklix' until paid for in full. 'mouseklix' reserve the right to remove web sites of customers that are in default of payments.

Domain names are registered for two years paid in advance.

Once paid for, clients can have complete control over their domains if they wish. There is no charge to transfer domains away.

Clients have full access to user names and passwords for their domains.

Clients are welcome to upgrade their accounts with 'mouseklix' at any time. They will be given a full pro-rata refund of any unused months on the previous hosting agreement. This applies to upgrades only.

All web hosting accounts are annual and to be paid in advance. And to be paid within thirty days from the date of the first uploaded file/files. Otherwise 'mouseklix' reserve the right to remove the hosted website and replace it with a 'non-payment' page.

Clients can transfer away domain names at any time at no charge although refunds will not be given.

All invoices must be paid within thirty days of their receipt. Otherwise 'mouseklix' reserve the right to remove the hosted website and replace it with a 'non-payment' page.

Bandwidth is defined as the amount of data transferred by FTP, the web and e-mail. Clients have full access to usage reports.

'mouseklix' will not increase any prices without 4 weeks' warning. Bandwidth and reseller charges will not increase during any 12 month contract period.

Clients may not have pornographic or racially or religiously offensive material on their web sites. Clients may not break any laws in the United Kingdom, or in the country in which they are based, on our servers. If you have to ask you probably can not do it.

Any work carried out after the initial instructions will be charged at the hourly rate shown on the options page.

Content on hosted web sites must be original. Copyrighted images, music, video, software or text must not be reproduced without the owner's permission.

Passwords must be kept secret and secure at all times.

Although we strive to get clients on or near the front page of search engines we cannot guarantee it, especially if it is a holiday accommodation website where many holiday directories are queuing up for prime position!

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mouseklix, pendeilo coach house, amroth, narberth, pembrokeshire SA67 8PR

peter@mouseklix.co.uk l Tel: 01834 831777 l
Mobile: 07792 992513

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